Cambridge, MA, May 30, 2012– Groundhog Technologies, the industry leader in geo-locating network events with subscriber-based intelligence, announces that it has been selected by a leading West European operator as the result after long and comprehensive evaluation of similar solutions for accuracy and flexibility. CovMo™ has been deployed and in operation since May 2012.
CovMo™ is the first geo-location system with subscriber-based intelligence capability since the system’s officially launched in 2008. It allows the radio engineering department to understand subscribers’ experience and detailed message flow from the mobile network to the handset. CovMo™ also brings to the marketing department a comprehensive understanding of how subscribers’ behavior is affected by network issues, by connecting to the trouble ticket system, alarm system, and CEM.
David Chiou, CEO of Groundhog Technologies, said, “With exponential data traffic growth and associated QoE issues, it is important to understand where the traffic demand is coming from and where the subscribers suffering from quality issues are. CovMo™ provides high-quality detailed analytics of what is happening and where. It allows the operator to identify the network issue root cause and to choose for the right action. We anticipate that our collaboration with global mobile operators will demonstrate that subscriber-based intelligence is key to optimal troubleshooting and optimization for an advanced wireless network.
About Groundhog Technologies
Groundhog Technologies is the leading provider of Mobility Intelligence. Our solutions can reveal the locations, Quality of Experience (QoE), context, and lifestyles of all mobile users in the operator’s entire network 24×7. This carrier-grade platform continuously transforms billions of daily network events and petabytes of data into ubiquitous intelligence. This invaluable knowledge empowers our partners to improve services and generate new revenue streams by enabling various applications for Geo-CEM, Geo-Analytics, and Geo-Targeting. Since 2001, Groundhog Technologies has been helping the foremost operators in the world to maximize their network and business potential.